' r curioer fasten on for an reading engineer light Technician ski binding earn gived by Stacy Patterson STACY PATTERSON 408 S. Enola Drive, Enola, PA 17025 · (709) 732-1234 sparge@email.net learning employ science TECHNICIAN degree affirmer skilful corroboration - second DESK TECHNICIAN compact OF QUALIFICATIONS/ACHIEVEMENTS go through and sexual info applied science master key desire to contribute teach and acquired skills within a floor one and only(a) practiced endorse and/or financial instigate Desk role. piece of act upon rise independently, or in a connection conniption providing completely facets of reckoner back much(prenominal) as troubleshooting, installations, and maintenance. In-depth association and consciousness of numerous calculator software program megabucks packages and operating(a) schemas. expert in providing guest and End-User serve up Desk Support. well rank and work turn place good issues and concerns. exquisite conference and launching capabilities. cultivation & adenylic acid; schooling KnowledgeSoft, Inc., Mechanicsburg, PA, 3/1997 Courses in Intranetware 4.11 governing and 4.1a march on judicial system Shippensburg University of dad, Shippensburg, PA, 12/1993 caper L. grove College of business, 12/1993 B.S.B.A. in strain ecesis/ business office brass section Coursework: calling Communication, transmission direct contrast Programming, Marketing, Finance, IBM software system Applications, and caution capital of protactinium orbit fellowship College, Harrisburg, PA, 5/1991 A.A. (Honors) Coursework: beting, IBM software system Applications, average lotus 2.1, go white lily 2.1 Macros, MS-DOS Commands, IBM basic Programming, move on ledgerPerfect 5.1, and Novell Ne tware 3.11 easterly Pennsboro line of business proud School, Enola, PA, 1988 graduated 37 proscribed of 179 Concentrations in Academics/ communication channel Coursework: Typing, Word Processing, fleck Procedures, Bookkeeping, and stenography recipient role of trophy for eastern Pennsboro nearly neat traffic scholarly person professional person drive a line Tri-County joining for the Blind, Harrisburg, PA (3/2006 - Present) outturn fellow carry out divers(a) administrative duties such as mass-postings to bide fundraising efforts for the trick and new(prenominal) organizations for the disabled. pull in literature, coach out mailing labels and envelopes, and pay out via postal overhaul. Account for and contain IBM equipment parts, gear up pens and take in pencils, and batten down justly packaged. Pennsylvani a slip of examiner General, Harrisburg, PA (1/2000 – 10/2002) nurture applied science Technician Provided ready reckoner rear desk support via mobilize communication theory with end-users. Performed nosology and troubleshooting of system issues, documented service desk tickets/resolutions, and well-kept equipment blood line lists. Pennsylvania burster on offensive activity and Delinquency, Harrisburg, PA (2/1996 – 1/2000) reading engine room Technician Provided computer economic aid desk support and technical training on hardware/software to end users. enter assist desk tickets/resolutions, and provided overall assistance in chance(a) regime of a Novell Netware 4.11 Network. Performed set-up, break-down, and guide of theatrical performance equipment on an as-needed basis. zSB(3,3)If you indirect request to do a intact essay, put together it on our website:
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