Total Quality Management Essay -- TQM essays research papers

Total tonus Management, can be delimit as ensuring all departments within any company is focused on achieving customers needs and organisational objectives, ensuring continuous improvement of all organisational processes, including employee participation, teamwork and leaders. If we break down derive flavour management even further full can be defined as involving all, elements, participants, and resources with in the Company. While calibre is producing or providing products or services of high lineament, meeting customer requirements. And finally management moldiness ensure quality is achieved and managed. With out full management co-operation, total quality management allow never be successful. For any company to be successful the customer or suppliers whether they are external or inner(a) for example a work colleague, satisfaction must(prenominal) always be seen as the first priority. To enable this, high quality products and continuous improvements in processes mu st be produced to maintain a loyal customer base. either company wishing to achieve success must establish a quality management system, which in turn will produce quality products and services, rather than just identify flawed products or services. With a quality management system it helps any company to achieve its goals and objectives by providing consistence and satisfaction in terms of processes, resources, and equipment and collaborates with all actions of the company. With a good quality system in place, it will reduce waste, lower costs, involve employees, rig moral and meet customer expectations. For a quality system to not function correctly will be down to poor leadership from managers by not giving a clear direction, departments not operative together or accepting ... ...ment total quality management, tools and techniques are required. The tools creation Pareto analysis, cause and do diagrams, stratification, check sheets, histograms, scatter charts and process control charts, with examples of techniques be bench marking, cost of quality, quality function deployment, failure mode effects analysis and design of experiments. After using these tools and techniques, any company will need to establish whether there has been a degree of improvement, to deal with this they must utilize self-assessments or conduct regular audits.In conclusion total quality management is a management system used to continually improve all areas of company operations. If companies adopt any of the total quality management guru?s theories, , or even the lean principles, they will raise the company, its workforce but most importantly its customers.